Booking
You can book directly through our website, by phone, or via popular booking platforms. We always recommend booking direct for the best rates and service.
Our cancellation policy varies depending on the rate selected. Flexible rates allow cancellations up to [X] days before arrival, while non-refundable bookings are not eligible for refunds.
Yes! Booking directly with us means a minimum 10% discount and access to exclusive special offers, and flexible booking terms.
Yes, the age limit is 18 years old.
Check-in & Check-out
You’ll receive full check-in instructions via email or SMS prior to your stay. We offer key safes, digital access, or meet-and-greet options.
Check-in is from 2pm and check-out is by 10am.
Subject to availability, we do offer early check-in and late check-out. Just let us know in advance and we’ll do our best to accommodate.
Yes, we offer online check-in for many of our properties to make your arrival as smooth as possible.
Yes, guests must be at least 18 years old to check in without a parent or guardian.
Eating & Drinking
Yes, all apartments come with complimentary essentials like tea, coffee, and milk to get you started.
Absolutely! All apartments have a fully equipped kitchen so you’re free to cook or bring food back at any time.
Facilities & Services
Yes, fresh towels and high-quality bed linen are provided in all apartments.
Yes, we offer cleaning services for longer stays. For short stays, cleaning is provided before and after your visit.
Yes, high-speed WiFi is available in all of our apartments free of charge.
Unfortunately we do not allow pets to stay.
In some properties, bed configuration options are available. Let us know your
preference at the time of booking.
Yes, we can help arrange airport transfers. Just let us know your flight details and we’ll take care of the rest.
Yes, all apartments come equipped with an iron and ironing board.
Yes, every apartment includes a hair dryer for guest use.
Yes, our apartments have a communal laundry room dedicated for resident use.
Yes, complimentary toiletries are provided in all our apartments.
We have accessible apartments available at select locations. Please contact us to discuss your specific requirements and to check availability.
Longer Stays
Yes, if booked direct! We offer 15% off stays between 7 – 21 nights and 20% off stays over 21 nights. Ideal for business trips, relocations, or extended breaks.